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Extra shipping cost for 15KW POOL HEATER

Alpha is Integration of industry and Trade Company mainly targeting on sauna and swimming pool equipment, developing on the base of advanced technology, excellent, and quick service.

We have our real factory locate in Shenzhen, our main products have sauna & steam, swimming pool equipment,SPA&bath tub,and sauna heater. Most of our products have CE certified, and our steam generator and sauna heater are hot star products during during pass years and get a great achievement from Europe, north of American, and Middle East etc.

Quality is our life, customer satisfactory is our persuit, and we believe that we will have a brilliant future after our persistant effort and support by you.

We will send package VIA DHL, FEDEX, UPS, TNT, Aramex (Middle East) that with fast delivery and high guarantee of safty.

1. We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address.

2. We will ship the package within 3 to 5 working days after get receipt of payment.

3. Delivery time needs 4 to 7 days from factory to customer\'s appointed address.

4. There is extra shipping cost 30USD approximately of far district according DHL or UPS\' request. The specific amount will be informed after get response of express.

We will accept Escrow, Visa, Master card, TT, western union etc.

*If you not happy with your items please return it in its original packaging and with all tags attached within 14 days.Goods must be returned carriage paid.Purchase price will be refunded by the same method as payment was made.Postage and packaging will not be refunded.

*If your item is faulty or we have sent you something different to what you ordered, please return it to us within 14 days and we will give you a full refund or replacement.Including postage and packaging.

1. If the machine could not work properly, pls do not leave us negtive or any 1 or 2 ratings before contact us, because most of the problem was cuased by in properly installation sometimes. We will lead you how to intall until you can enjoy your steam bath . And if we confirm the problem was our responsibility, we will send the replace parts free in charge no matter value but also shipping cost.

2. If you are satisfied with our service, please leave us a 5 star positive feedback. Your recognition will make us more confident to develop business and serve you better.

Customer satisfactory is our never stopping puisuit, so if you do have any problem before purchaseing or after sales problem, pls do not hesitate to contact us by following method.

Tel: 86+13242430588 ; 86+15728672121

Skype: kitty19860328

Or contact us by "Ask a question".